Important Notice to Customers in the United States
Due to U.S. government regulations regarding import tariffs and customs clearance, please carefully review the following information before placing your order.
All goods shipped to the United States from outside the country are subject to import duties, value-added tax (VAT), and any other taxes or fees required by U.S. law. These charges are NOT included in the product price or shipping fees charged by us.
If any import duties, taxes, or related fees are incurred, they must be fully paid and borne by the buyer. Failure to do so will result in the package being unable to clear customs or be delivered.
📦 Shipping Methods to the United States
1️⃣ FedEx
- Lower shipping cost
- A valid 9-digit FedEx account number is required; otherwise, shipment cannot be arranged
- To expedite customs clearance, FedEx typically advances import duties on behalf of the recipient
- In addition to the actual duties, FedEx will charge a duty advancement service fee
- All related charges will be billed directly by FedEx to the recipient
2️⃣ DHL
- Higher shipping cost
- When the shipment arrives at U.S. Customs, delivery will be temporarily suspended
- Customs clearance and delivery will proceed only after the required import duties have been fully paid
- Failure to pay the duties in a timely manner may result in clearance delays or denial
🔪 Important Notice Regarding Kitchen Knife Imports
Based on our current understanding, kitchen knives imported into the United States may be subject to import duties of up to 56%, as determined by U.S. Customs.
Please be aware that all import duties, VAT, and any other taxes or fees required by your country are not included in the product price.
Any applicable taxes or fees must be fully paid by the buyer. Failure to pay these charges will prevent the package from clearing customs or being delivered.
❗ Important Policy
- Returns resulting from refusal to pay customs duties or taxes will not be accepted
- If the purchaser or recipient refuses to pay the required duties or taxes, or if the shipping carrier is unable to contact the purchaser or recipient, causing customs clearance to fail and the package to be forcibly returned
- All return shipping costs, handling fees, and related charges will be borne entirely by the buyer
- No order cancellation, return, refund, or compensation will be provided under any such circumstances
Thank you for your understanding and cooperation.